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     e-Mitra

With a view to deploy IT for the benefit of citizens of the states, Government of Rajasthan launched two citizen friendly projects in the year 2002, namely LokMitra and JanMitra.  

 

LokMitra

An urban centric e-Governance project LokMItra was successfully launched in March 2002 at Jaipur City. Currently it is operational at Ajmer, Bikaner and Udaipur.

 

JanMitra

A rural centric e-enabled service delivery system running successfully at Jhalawar & Jaipur. It provides a wide range of social services & information on relevant topics to citizens under one roof. It is a relevant case study of successful Public Private Partnership model. It has provided direct employment to about 350 rural youths and served around 4.5 citizens since inception in March 2002.

 

e-Mitra

e-Mitra Project integrates LokMitra and JanMitra initiatives under a single umbrella to bring together all the departments under one single umbrella and give citizens of the state a multi-service single-window experience.

 

The key objectives are to :

·          Provide for hassle free one-stop solution to the citizen.

·          Unified e-services platform minimize multiple interaction points for the citizen and hence reducing the wastage of valuable time.

·          Combines best features of LokMitra & JanMitra models.

·          Enhances service basket with more departments including private sector services.

·          Uniform information interchange architecture.

·          Public-Private Partnership model for Front Offices.

·          Will provide employment to over 5,000 educated youths.

·          Uses real time, Internet & batch processing modes.

·          Being expanded across the state in phased manner.

 

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