e-Mitra
With a view to deploy IT for
the benefit of citizens of the states, Government of Rajasthan launched two citizen friendly
projects in the year 2002, namely LokMitra and JanMitra.
LokMitra
An urban centric e-Governance
project LokMItra was successfully launched in March 2002 at Jaipur City. Currently it is
operational at Ajmer, Bikaner and Udaipur.
JanMitra
A rural centric e-enabled
service delivery system running successfully at Jhalawar & Jaipur. It provides a wide range of
social services & information on relevant topics to citizens under one roof. It is a relevant
case study of successful Public Private Partnership model. It has provided direct employment to
about 350 rural youths and served around 4.5 citizens since inception in March 2002.
e-Mitra
e-Mitra Project integrates
LokMitra and JanMitra initiatives under a single umbrella to bring together all the departments
under one single umbrella and give citizens of the state a multi-service single-window
experience.
The key objectives are to
:
·
Provide for hassle free
one-stop solution to the citizen.
·
Unified e-services platform
minimize multiple interaction points for the citizen and hence reducing the wastage of valuable
time.
·
Combines best features of
LokMitra & JanMitra models.
·
Enhances service basket with
more departments including private sector services.
·
Uniform information
interchange architecture.
·
Public-Private Partnership
model for Front Offices.
·
Will provide employment to
over 5,000 educated youths.
·
Uses real time, Internet &
batch processing modes.
·
Being expanded across the
state in phased manner.
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